Driving results through people, process & technology
Results-driven technology and transformation leader with more than 20 years of experience helping organizations improve how they work, lead, and deliver value.
My experience spans technology, program and project management, Agile transformation, operational leadership, process improvement, infrastructure, software development, and people development. Throughout my career, I have led complex initiatives, coached high-performing teams, managed multimillion-dollar budgets, improved operational performance, and helped organizations move from strategy to execution.
What distinguishes my leadership approach is my belief that technology transformation is ultimately people transformation. Processes, systems, and methodologies are only as effective as the people responsible for using them.
Bringing together technology + leadership + continuous improvement to create environments where people understand the goal, teams work more effectively, and organizations deliver greater value.
Where technology meets leadership
I have led technology initiatives involving software development, infrastructure, networking, database solutions, cybersecurity remediation, systems integration, release management, and enterprise technology implementations.
IT Program & Project Management
Agile, Scrum, Kanban & Waterfall Delivery
Software Development Life Cycle (SDLC)
Technology Infrastructure & Network Implementation
Database Design, Relationships & SQL
Release Management
Vendor & Third-Party Technology Implementations
Resource Management
Budget Tracking Forecasting
Risk, Dependency & Issue Management
ITIL Principles
Agile transformation & continuous improvement
Transformation is more than introducing new terminology or holding Agile ceremonies. It requires helping people understand why the work matters, how value flows through an organization, and how teams can continuously improve the way they deliver.
As a Value Stream Agile Coach, Release Train Engineer, Scrum Master, and Project Manager, I have coached and supported large onshore and offshore technology teams while helping organizations integrate Agile, Lean, Scrum, Kanban, and traditional project management practices.
Coaching Agile teams, Scrum Masters and Product Owners
Leading Agile Release Trains and cross-functional teams
Facilitating PI Planning and large-scale planning sessions
Establishing team objectives and measurable OKRs
Removing organizational roadblocks and delivery barriers
Managing risks, dependencies and escalations
Facilitating root-cause and problem-solving workshops
Improving the flow of work from concept through client delivery
Helping teams integrate Agile practices into traditional project environments
I believe organizations do not need Agile simply for the sake of being Agile. They need ways of working that allow them to respond faster, collaborate better, make stronger decisions and continuously deliver value.
People & leadership development
Technology may enable transformation, but people make transformation possible.
Throughout my career, I have developed employees, emerging leaders, Scrum Masters, Product Owners, project teams, technical professionals, and cross-functional leaders.
I have developed leadership training, employee development programs, performance assessments, operational scorecards, team improvement strategies, and coaching approaches designed to move individuals and teams from simply completing tasks to understanding their contribution to the larger organizational mission.
Think differently. Lead intentionally. Communicate effectively. Solve problems. Take ownership. Deliver results.
Results that matter
Led and coached 100+ onshore and offshore technology professionals across development, quality, product and Agile disciplines.
Facilitated enterprise planning for 10 teams and 68+ team members across complex Agile environments.
Managed technology projects achieving 95–98% audit performance.
Managed a $250K hotel technology renovation and brand conversion, completing the project on time and under budget.
Negotiated technology solutions that produced approximately $30K in installation savings.
Helped implement telecommunications technology that reduced monthly costs from approximately $2,000 to $300.
Led operational improvements generating approximately $430K in transportation and labor savings.
Helped reduce cross-functional escalations by approximately 50% through improved communication and process improvement.
Managed forecasting and analysis supporting approximately $52 million in operational budgets.
Used Six Sigma methodologies to improve scheduling performance and reduce missed customer appointment windows.
Core areas of expertise
Technology Leadership
Program Management • Project Management • SDLC • Infrastructure • Networking • Database Solutions • SQL • Release Management • Vendor Management
Agile & Transformation
Agile Coaching • Scrum • Kanban • SAFe • Release Train Leadership • PI Planning • Value Streams • Product Delivery • Continuous Improvement
Operational Excellence
Lean Six Sigma • Process Improvement • Root-Cause Analysis • Metrics & Performance Management • Budget Forecasting • Risk Management • Operational Strategy
People Development
Leadership Development • Coaching • Team Development • Facilitation • Change Leadership • Cross-Functional Collaboration • Employee Development
Professional certifications
Project Management Professional (PMP) – Project Management Institute
Certified SAFe® Release Train Engineer (RTE)
Certified SAFe® Scrum Master
Six Sigma Green Belt
Lean Six Sigma
DDI Foundations of Excellence in Leadership
Beyond the buzzwords
Whether I am leading a technology initiative, coaching an Agile team, developing leaders, or improving an operational process, my focus remains the same:
How do we make the work better, help the people become better, and deliver greater value?
I help organizations move beyond methodologies and buzzwords to build practical systems of leadership and delivery that connect people, process, technology and purpose.
